This Privacy Policy describes how Chawk Bazar Online (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our wholesale platform.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide a better wholesale experience for our customers.

• Personal Identification Information: Name, billing address, shipping address, email address, and phone number.

• Business Information: For wholesale accounts, we may collect business names, Trade License numbers, or BIN/TIN details to verify your commercial status.

• Order Information: Details of the kitchen accessories you purchase, payment preferences (Note: We do not store full credit card details on our servers), and transaction history.

• Device & Usage Data: IP address, browser type, device information, and how you interact with our website (collected via cookies and log files).

2. How We Use Your Information

We use your data to fulfill the "Chawk Bazar" promise of efficient service:

• Order Fulfillment: To process payments, arrange shipping, and provide you with invoices/order confirmations.

• Customer Support: To respond to your inquiries regarding bulk orders, product availability, or delivery status.

• Marketing & Promotions: To send you updates on new arrivals in kitchenware, exclusive wholesale discounts, and seasonal offers (you may opt-out at any time).

• Fraud Prevention: To monitor for potential risks or fraudulent activity to protect our trading community.

3. Sharing Your Information

We do not sell your personal information. We share your data only with trusted third parties to facilitate our operations:

• Logistics Partners: Courier services (e.g., Pathao, RedX, or local truck services) to deliver your heavy kitchenware orders.

• Payment Gateways: Secure processors (e.g., SSLCommerz) to handle digital transactions.

• Analytics: Tools like Google Analytics to help us understand how customers navigate our wholesale catalog.

• Legal Compliance: We may share information if required by the laws of Bangladesh (e.g., the Cyber Security Act 2023).

4. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your data.[] While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account details confidential.

5. Cookies

Our website uses cookies to enhance your shopping experience (e.g., keeping items in your cart).You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

6. Your Rights

Under the prevailing laws of Bangladesh, you have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request that we update or correct any inaccurate information.

• Deletion: Request that we delete your account and personal data, subject to legal or contractual obligations (such as tax record keeping).

7. Children’s Privacy

Our wholesale services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. The "Last Updated" date at the bottom will reflect the most recent changes.

9. Contact Us

For more information about our privacy practices, or if you have questions or complaints, please contact us: